Taxi Dispatch Software
solution for dispatching and management of taxi
Taxi Dispatching Software is designed to streamline receiving and managing ride requests, assigning drivers to riders, and optimizing routes.
Partner's Profile
Background
The project aimed to create an integrated system for taking cab orders, accompanying them manually and automatically, managing surge demand, and managing vehicle categories.
Objective
SDH team setting up a process to gather strategic requirements and analyze the operational time of the existing Call Center. The business analytics team proposed developing a collection and debugging system, which helped to modify the object-locking process in the database correctly.
Solution
User experience was one of the cornerstones of the project. We focused on creating an intuitive mobile app for the customer, a separate working interface for the operator, and a mobile client for the driver.
After a year of operation, the customer needed automated financial transaction processing. The SDH team proposed a flexible tool for calculating service charges, maintaining user balances in real-time, and reducing the decision time to suspend services from several weeks to a few seconds.
Given the application's need for scalability and reliability, the cloud architecture was designed so that the system responds perfectly to increased drivers or passengers. The software runs on a cluster of 8 servers in two data centers.
The project was launched in September 2010.
Technologies
Web
Python, Django, Twisted, HTML5, Javascript, jQuery, Mochikit
Database
PostgreSQL, MongoDB, RedisDB
Others
PostGIS, AMQP, WebSockets, VoIP (asterisk), LinuxKVM
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